Postage and Packaging
Charcoal, graphite and coloured pencil pictures will be sprayed with a fixative spray. Watercolour paintings will be sprayed with a UV Fixative Spray to prevent fading. (Fading should not occur if you follow the instructions given on your certificate of authencity i.e. do not hang in direct sunlight, however I like to provide additional protection by using the spray).
Your pet portrait, or painting, will then be placed in a cellophane sleeve, wrapped in bubblewrap and sent in either a card backed 'do not bend' envelope or a box depending on the size.
If your portrait/painting is posted within the UK it will be sent with The Royal Mail's Signed for 1st Class service or Royal Mail's Next Day Special Delivery. You will be responsible for the postage charges so the choice is yours.
If your portrait/painting is due to be shipped to the EU then it will be sent with The Royal Mail and can be shipped as International Standard (this service is not tracked) or as International Tracked and Signed. Once again you will be responsible for the postage charges so the choice is yours.
If your portait/painting is due to be shipped to the USA it will be sent as with The Royal Mail using their International Tracked and Signed for service. You will be responsible for the postage charges. Royal Mail states that they aim to deliver within 5-7 days. However, I CANNOT guarantee this so this should be taken into account if your portrait is needed by a certain date. I also need to add that you will be responsible for any custom charges.
I will ensure that any artwork you purchase from Me will leave Me here in North Devon well packaged and I would hope they will arrive at there destination in the same state. However, if there are any problems then please do not hesitiate to contact Me so together we can resolve them.